20 YEARS EXPERIENCE
We value agility and so do your customers. We never stop evolving to create brilliant solutions. To that end, we are setting new standards for delivery by expanding our services. We are not imitators and strive to innovate.
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We provide effective 3pl solutions to all our customers!
On behalf of all the team at Zilzie Wines, we thank you so much for your over and above service today. Firstly to take my call at 9 pm last night and then doing the miraculous in getting a pallet of wine to Mornington this morning, before the concert is just brilliant service and a “Can-do” attitude. The day just simply wouldn’t have run without these wines and wow didn’t they enjoy the re-supply as at 5.30 pm the wine delivered was sold out and the concert an amazing success. I believe a record for wine sales for us at a concert and unprecedented demand. Those Victorians certainly let the hair down. It’s service like this that keeps the cogs moving and us keeping customers happy and our events teams employing many people and getting an industry off its knees. It takes that sort of service and dedication to customers that we are also very proud to uphold.
Every order, not matter how small, is treated as important. 99.9% of deliveries are on time, perfectly picked and delivered with a smile. But often it is the 0.1% where things go wrong, that shows the true mettle of a business. With the team’s can do leadership, any error is corrected with alacrity and a “how can we do this better next time” approach. We particularly appreciate having individual staff members dedicated to understanding our business, a big thank you for doing a great job!
During our time with Locke Logistics we have experienced outstanding customer service and support. The friendly team at Locke always go above and beyond to ensure a prompt response to queries and requests. They have made us feel very welcome and we look forward to building a long trading partnership.
In the last twelve months, the changes that have been made by Locke Logistics has significantly improved the quality of service and the accuracy of reports. I congratulate the Locke Logistics team on the many changes they have made to ensure our needs are met in a consistent, professional and reliable manner. Locke Logistics has developed to provide an excellent service for our company in a business that requires accurate and reliable service. I look forward to continuing to work with Sean and his team in the forthcoming years as we grow our businesses together.